Wired Extreme Reviews
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- Review filled out by:
Michael Mullin of Oakland, New Jersey
User's rating of company: 5
How the transaction went: It went easily mostly because I had to send it in. Obviously from where I live it would take a while but that is the only thing. I would greatly recommend this if you live nearby but it is better because of the prices anyway!
What they liked most about Wired Extreme: The console was repaired and fully tested before it was shipped back! There have been no problems since then either!
What they would change about Wired Extreme: The pace. My xbox 360 console was stuck on a certain phase (that I wouldn't think would take that long) for a little while.
They will be doing business with us again.
- Review filled out by:
Efrain Benavides of Wylie, TX
User's rating of company: 5
How the transaction went: Great work, Great prices, and knowledgeable workers.
What they liked most about Wired Extreme: Showed up as a walk in and got taken care of quickly. The expedite option was great to have for a minimal cost. Once system got repaired I received a call about another issue. Even with the new problem the price was still better then other places. The system was still repaired the same day. They tested the system to make sure everything is working and will function once you take it home.
What they would change about Wired Extreme: I bigger sign on the building. I was not sure if I was at the correct place at first.
They will be doing business with us again.
- Review filled out by:
John McGee of Dallas, Tx
User's rating of company: 5
How the transaction went: Very well. They confirmed what my problem was within a few minutes and gave me a good repair timetable.
What they liked most about Wired Extreme: They were knowledgeable and expedient.
What they would change about Wired Extreme: I would not update consoles as part of the repair process. My friend had a console upgraded and lost access to his Linux partition as an irreversible result.
They will be doing business with us again.
- Review filled out by:
Isaac Pacheco of Fort Worth, TX
User's rating of company: 4
How the transaction went: it was great and no extra hidden fees
What they liked most about Wired Extreme: friendly service
What they would change about Wired Extreme:
They will be doing business with us again.
- Review filled out by:
Matt Foster of Grand Prairie, tx
User's rating of company: 5
How the transaction went: Everything was very smooth, staff was super helpful.
What they liked most about Wired Extreme: I like the added warranty...My 360 is like 4 years old, so something else is bound to break again.
What they would change about Wired Extreme: I would like to see a larger sign, it took me forever to find the place, but it was well worth it.
They will be doing business with us again.
- Review filled out by:
Michael Rutherford of Springfield, Illinois
User's rating of company: 4
How the transaction went: Very smooth, a bit lengthy but well worth the wait.
What they liked most about Wired Extreme: Very open and willing to answer my questions.
What they would change about Wired Extreme: Nothing really, you guys are doing a great job!
They will be doing business with us again.
- Review filled out by:
Tim Lohrenz of Garland, TX
User's rating of company: 5
How the transaction went: Phenomenal company. I am extremely pleased with every visit I've made to Wired Extreme. They're friendly, knowledgeable, and fairly priced. Best of all, they're local! You don't have to send off your console that may or may not be fixed due to some catch in the warranty (that's happened to me before, twice). They also offer various other services, like trade-ins and repairs I haven't found anywhere else.
What they liked most about Wired Extreme: They are friendly and offer a large variety of services. I also don't have to send off my consoles to be fixed.
What they would change about Wired Extreme: I've found some quirks with the website, like being unable to fill out a repair ticket for a console because the website already has it listed as "Repaired". But service-wise, I am extremely pleased.
They will be doing business with us again.
- Review filled out by:
Joe Schliewe of Dallas, TX
User's rating of company: 5
How the transaction went: Great, no problems at all.
What they liked most about Wired Extreme: Fast and affordable. Warranty is a great value.
What they would change about Wired Extreme: The sticker you left on my console is still stuck there.
They will be doing business with us again.
- Review filled out by:
Patrick Fendley of Humble, Texas
User's rating of company: 5
How the transaction went: The transaction was smooth and pleasant. I recieved excellent customer service on the phone, and via emails. The communication was excellent with constant email updates each time something changed with the status of my console.
What they liked most about Wired Extreme: The professionalism and the speed. The price was great too. Round trip shipping being included in the quoted price was a major plus.
What they would change about Wired Extreme: It took a few days and switch of techs for them to get to my console, but considering the new xbox tear down they were in the process of making, and other circumstances, it was perfectly understandable. Except me wishing they had sent some business cards to give out and leave at local electronics stores, I wouldn't change a thing. Top rate job at a bargain basement price.
They will be doing business with us again.
- Review filled out by:
Ruben Okonkwo of Dallas, Tx
User's rating of company: 5
How the transaction went: The transaction was smooth.. No hassles no problems, they are professional.
What they liked most about Wired Extreme: I like for the fact that they have an express service option. And they they arent under staffed. The most important thing is that they are gamers which makes it all better.
What they would change about Wired Extreme: Nothing at all just that, They should put a sign on top of the building. lol it will certainly help.. Their business can grow even more. if they continue giving the kind of service they are.
They will be doing business with us again.
- Review filled out by:
Scott Schafer of New Kensington, PA
User's rating of company: 2
How the transaction went: Well, got my PS3 back, and it works great, no doubt about that, very pleased. Just, the customer reps. on the phone are horrible. I told the guy on the phone my PS3 was in perfect condition before I sent it. When I checked on my unit status online he had it listed that it contained lights scratches on casing. So I called to correct that. I also called a woman at wired extreme and told her I packaged the original PS3 box inside of another box, because I didn't have anything to really secure the PS3 for packing. I said,
"I understand we are just to send the unit. Should I repack it?, because I would like the box back, and I'm willing to pay a few extra dollars to do so". She said, "no, we usually just send the unit back, but I'll make a note to have the box sent back and extra payment wasn't necessary." I didn't hear her type anything, so I called back a couple days later, at the time I corrected the casing status. I could hear him typing the correction of the unit status, but when I told him I spoke to a woman about sending the PS3 box back, to make sure a note was made(which it wasn't), he told me exactly what she said and no extra payment was necessary, and that HE had now made a note, yet I didn't hear HIM type anything, so I figured I wouldn't get it back. Sure enough, when the fedex box came, only the PS3 unit was in it.
What they liked most about Wired Extreme: Reasonable pricing and additional warranty available after limited warranty is up.
What they would change about Wired Extreme: When you call a company for any reason, and the representatives tell you they are going to make a note of something, they should do it, especially if they assure you there is no issue, not go against their word, no matter what.
They will be doing business with us again.
- Review filled out by:
Shane Poole of Colleyville, TX
User's rating of company: 5
How the transaction went: Walked in and was taken care of quickly and kindly.
What they liked most about Wired Extreme: The ability to drop of system and know it would be fixed with a guarantee.
What they would change about Wired Extreme: A sign on the street to find it better
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: great i love everybody at this company they even have their very own hannah m. im not sure if she sings while at work though?
What they liked most about Wired Extreme: they are very professional always answer calls and questions and are very prompt if you leave a message i dont know what i would do withought them....
What they would change about Wired Extreme: nothing keep up the great work guys..... will definatelly keep doing business with you thanks.
They will be doing business with us again.
- Review filled out by:
Josh Dettmore of Baltimore, Md
User's rating of company: 4
How the transaction went: The initial transaction went great, placed repair order over the phone and shipped package out the same day. It did take them a lot longer then i had hoped but what can i do about that. Shipped it out June 14th, Receiving it back July 13th. So to me thats a little to long. The communication could of been a little better with contacting me with the little problems that arose. My Xbox needed to be re-balled. After i called once a week i found out it couldn't be repaired so i was given a Refurbished unit for 15$ extra. Overall i am pleased.
What they liked most about Wired Extreme: They are cheap
What they would change about Wired Extreme: 1.Better Updating System Online
2. Customer Service could be more friendly instead of pushing me away.
3. Called on a Wed. and was told my unit was 3rd in line for repair and it would be done that Friday. I called back the following week and was told they haven't had a chance to look at it yet. Could be a little more honest with their time frames, be upfront and i can understand and not care about how long it might take.
They will be doing business with us again.
- Review filled out by:
David Wagner of Arlington, Tx
User's rating of company: 5
How the transaction went: Great. Customer service rep was courteous and helpful.
What they liked most about Wired Extreme: The cost was reasonable and fairly quick repair time.
What they would change about Wired Extreme: To keep display settings the same whenever possible. It took me half an hour to realize it was in 1080p mode (I have a 720p TV) and figure out how to switch it back.
They will be doing business with us again.
- Review filled out by:
Nick Old of Auburn, Alabama
User's rating of company: 5
How the transaction went: Smoothly.
What they liked most about Wired Extreme: Customer service. Promptness.
What they would change about Wired Extreme:
They will be doing business with us again.
- Review filled out by:
Victor Faundez of Mesquite, Texas
User's rating of company: 4
How the transaction went: Everything was pretty straight forward. I dropped off my PS3, they tested it in front of me and reassured me that it could be fixed. And when I picked it up they also tested it to show me that it was working properly.
What they liked most about Wired Extreme: They don't make things complicated. I was not at home when my PS3 was ready for pick-up, so I did not have the form I had filled out with me nor the box to put a console in and they still made arrangements so that I could retrieve it that same day without those items. They even provided me with a spare box to put my console in.
What they would change about Wired Extreme: When I dropped off my console they told me it would take between 4 to 5 days at most to get it fixed maybe even less, but it took them 8 days to have it repaired. Still it was a minor thing considering how everything else went. I would definitely encourage them to make it easier to spot the store (put on a bigger sign)) or put a picture of the outside so that people know what they should be looking for. Hint: if you are on Main St and you passed a church you went too far.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: GREAT I HAVE TONS OF REPAIRS PROPERLY DONE BY WIRED EXTREME THEY ARE PROMPT AND THE QUALITY OF THE REPAIRS ARE UNLIKE ANY OTHER REPAIR SHOP SO GOOD I OUTSOURCE SOME OF MY OWN REPAIRS TO THEM AND AM CONFIDENT IN THEM AT ALL TIMES.
What they liked most about Wired Extreme: THEY USE THE PROPER TECHNIQUES FOR LASTING REPAIRS AND IF YOUR UNIT IS BEYOND REPAIR THEY ALSO OFFER REFURBED UNITS FOR A VERY REASONABLE ADDED PRICE OVER ALL I WOULDNT BE ABLE TO KEEP UP WITH MY REPAIR DEMANDS IF IT WAS NOT FOR MY FRIENDS HERE AT WIRED EXTREME.THEY ARE GROWING ON ME LIKE FAMILY KEEP UP THE GOOD WORK FAMILY.
What they would change about Wired Extreme: NOTHING IF SOME PEOPLE CANT WAIT SOME ADDITIONAL DAYS FOR THEIR REPAIRS SEND THEM TO SONY OR MICROSOFT ILL TELL YOU THIS MOST OF MY REPAIRS I GET INTO MY PERSONAL ONE MAN SHOP ARE RE-REPAIRS FROM THESE PLACES THEY DONT LAST SONY AND MICROSOFT ARE INFERIOR IN THEIR REPAIR PROCESS THEY REPAIR CONSOLES IN BULK AMOUNTS AND ALL THEY WANT IS YOUR MONEY AGAIN WIRED EXTREME CARES ABOUT THEIR CUSTOMERS AND GO THROUGH HOOPS TO MAKE SURE THEY ARE SATISFIED ALL IN ALL WIRED EXTTREME IS MY CHOICE THEY ARE THE LEADING PROFESSIONALS AND GET ALL OF MY RESPECT AND CONFIDENCE IS EXCEPTIONAL WHEN IT COMES TO ITEMS THEY REPAIR FOR ME.
They will be doing business with us again.
- Review filled out by:
Kathy Southworth of Meadowlakes, TX
User's rating of company: 5
How the transaction went: It was great.
What they liked most about Wired Extreme: The speed with which everything was done, and the communication that kept me informed.
What they would change about Wired Extreme: Nothing
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: Great service - friendly staff. XBox was fixed right away at a fair price. Would recommend every time
What they liked most about Wired Extreme:
What they would change about Wired Extreme:
They will be doing business with us again.
- Review filled out by:
Jason Hill of Waxahachie, Texas
User's rating of company: 5
How the transaction went: Very fast. I had my unit shipped off and back within 1 week. I also appreciated the call to let me know my repairs were complete.
What they liked most about Wired Extreme: Timely repairs and I love the fact that I was offered a warranty.
What they would change about Wired Extreme: The initial customer service rep on the phone did not seem to know much about the process and couldnt answer simple questions without having to go and ask someone. Every other person I spoke with after the initial call seemed very competent and knew what they were talking about. Maybe the first girl I spoke with was new or something?
They will be doing business with us again.
- Review filled out by:
Harry Chapel of Aurora, CO
User's rating of company: 5
How the transaction went: Over all great, excellent customer service. Techs deemed my PS3 unrepairable and was given the choice to purchase a refurbished PS3 at an unbeatable price with the option of up to a four year warranty.
What they liked most about Wired Extreme: Prompt service it only took two weeks to resolve my PS3 issues and I was up and gaming again. Wired Extreme gives the consumer the support and loyalty that SONY Computer Entertainment should be offering to all their customers.
What they would change about Wired Extreme: Nothing, keep up the excellent customer service.
They will be doing business with us again.
- Review filled out by:
Michael Abrahamson of Arlington, tx
User's rating of company: 5
How the transaction went: Awesome. Mailed my PS3 from Arlington to save gas and had it back and repaired in a week. Very quick service.
What they liked most about Wired Extreme: Linking to the FedEx tracking service was a big plus for me.
What they would change about Wired Extreme: The people on the phone were really nice, but it was sometimes really hard to hear them. It sounded like the phone itself just had a bad connection whenever I called. Otherwise great service.
They will be doing business with us again.
- Review filled out by:
Kristi Libby of Mosquero, New Mexico
User's rating of company: 5
How the transaction went: It was alright, they shipped my 360 to my old address, but I'm sure this happened because of my Pay Pal information.
What they liked most about Wired Extreme: They got the job done right, and fast! If you are thinking about sending your Xbox 360 back to Microsoft to get repaired, think again, and choose Wired Extreme!
What they would change about Wired Extreme: Please tell the people the reason there console broke, so they have a better understanding, but that is pretty much all, great business!
They will be doing business with us again.
- Review filled out by:
Christina Jackman of Garland, Texas
User's rating of company: 5
How the transaction went: Great! I brought it in, I was waited on immediately and they told me how long it would take for the repair.
What they liked most about Wired Extreme: They kept me posted via e-mail about what the status of my PS3 repair. They are very nice and very helpful and really explain what you need to know.
What they would change about Wired Extreme: It's hard to find, they need a bigger sign out front.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: Flawless
What they liked most about Wired Extreme: Proper Equipment ,Speedy service,
Had my PS3 back in two weeks!!
My PS3 is the old bulky one with the loud fan after getting the PS3 back the fan has not kicked into WARP-SPEED so it obviously runs a lot cooler than it did from BRAND NEW PLUS WIRED EXTREME OFFERS WARRANTY
What they would change about Wired Extreme: BETTER WEBSITE UPDATING.
RECEIVE WARRANTY DETAILS WITH THE UNIT
They will be doing business with us again.
- Review filled out by:
Frank Mariscal of Dallas, TX
User's rating of company: 5
How the transaction went: Very friendly staff and they know what their doing.
What they liked most about Wired Extreme: Price was reasonable and they fixed my xbox 360
What they would change about Wired Extreme: Nothing
They will be doing business with us again.
- Review filled out by:
Anthony Dyal of Ocoee, FL
User's rating of company: 5
How the transaction went: Transaction went really smooth. Paid with paypal and had no problems at all. Only problem I had was with recieving the shipping label for my package. Something seemed wrong with my email but I ended up getting my shipping label by the end of the day.
What they liked most about Wired Extreme: I like the fast feekback and customer support. When my shipping label was having problems coming through to my email. I always got fast service through the live chat online option. Customer Service were always patient and willing to resend emails to my email to see if I recieved the shipping label. The time was great too, it only took about a week to send in, fix, and get back. took about four days to send in, where it took about 2-3 days to fix and test multiple times. Then it took three days to get back to me all the way in florida. Ps3 works great and there's nothing wrong with it. If you're at all skeptical about sending in ur equipment to wired theres no need to be. At first I didn't deem it safe but after a lot of research I sent it in and everything went smoothly
What they would change about Wired Extreme: Maybe add a more detailed explanation of what's wrong with them systm and what your doing. Like on everyone's account under unit status, make it so we can view and acknowledge what's wrong with our system so we better understand things.
Everything was great!!
They will be doing business with us again.
- Review filled out by:
Jason molina of san diego, california
User's rating of company: 5
How the transaction went: The transaction went very smooth, and the customer service rep was very helpful and patient with all of my questions and concerns. Thank you.
What they liked most about Wired Extreme: Price, 90 day warranty and the ability to extend the warranty at the end of that 90 day period (especially with the nature of YLOD), customer service was all HUMAN based and not AUTOMATED phone service (it was always quick and easy to get someone on the phone to help)
What they would change about Wired Extreme: Please include ship times when quoting repair times. I was under the impression the whole process would take 1 1/2 - 2 weeks which sounded unreasonable considering I'm located in San Diego and not Texas. The whole repair actually took 3 weeks 1 day all ship times included.
......From the time Wired Extreme received my PS3 to the time it reached my door step repaired = 2 weeks 3 days - Still pretty good job!...
either way just realize you can go to Best Buy and buy a PS3 (to borrow during the repair). There are no restocking fees added when returned, just don't forget to transfer data to your original PS3 and wipe it clean.
They will be doing business with us again.
- Review filled out by:
Brandon Beck of Lewisville, TX
User's rating of company: 3
How the transaction went: My past experiences with Wired Extreme were "dissatisfaction". I've been to the shop a total of 6 times and have not got a working X Box console yet. My X Box was probably in their shop more time than I've gotten to play it.
What they liked most about Wired Extreme: The thing that i like most about Wired Extreme is that it is never a problem to send in a defective console. You guys are always willing to take it back and inspect it for any issues.
What they would change about Wired Extreme: I would change the quality of work performed on the consoles. I've had a poor experience with all the replacement consoles and repairs I've had to go through.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: Excellent. The tech found the problem with the PS3 quickly and had it repaired within a couple of days.
What they liked most about Wired Extreme: Friendly service, fast, reliable. The repair was covered under a Wired Extreme warranty, which I highly recommend.
What they would change about Wired Extreme: Nothing. You can't change perfection.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: Very easy
What they liked most about Wired Extreme: They were very professional
What they would change about Wired Extreme: Nothing
They will be doing business with us again.
- Review filled out by:
Joe zapata of carrollton, tx
User's rating of company: 5
How the transaction went: It was fast and easy. All employees that I dealt with were professional and friendly. They made sure I was aware of my options both before and after I scheduled my repair with them.
What they liked most about Wired Extreme: The speed in which they completed the work. I dropped off my unit at approximately 11am and it was done by the time they closed that night. I was very happy with the turnaround time.
What they would change about Wired Extreme: Nothing about my experience could have been better.
They will be doing business with us again.
- Review filled out by:
Bill Davis of keller, tx
User's rating of company: 5
How the transaction went: Perfect! Everything went as laid out by the staff down to the penny!
What they liked most about Wired Extreme: The friendly staff and sameday service for my wii.
What they would change about Wired Extreme: Bigger sign out front.
They will be doing business with us again.
- Review filled out by:
Robert McDaniel of Hephzibah, GA
User's rating of company: 5
How the transaction went: The transaction went very well. They seemed like a small business that is willing to work hard. My calls were answered about 70% of the time, but if I left a messege they would call me back 100% of the time. I'd rather deal with that than some automated answer answering service. Even though the have a status checker on their site, I called pretty often to check on the status of my unit. Being able to call and talk to someone suprisingly put me more at ease.
What they liked most about Wired Extreme: They sounded very personable. And even though they are professionals at what they do, they were not rude or being jerks. And oh yes the prices for what they offer are the best I've found!
What they would change about Wired Extreme: The only thing that bothered me was when I received my playstation. It looked like it was worked on by a machine. Which is fine because I'm happy it works. But it wasn't the condition I sent it in condition. I'm having to wipe/buff out some blimishes just to get its shine back... It sounds picky, I know, but it is something to consider.
The one thing that would put the icing on the cake for this company, is the packaging. They did an excellent job wrapping it in a way that my system wouldn't be damaged. But when it showed up, I remember thinking, "It would come off really proffesional if they had their own customized shipping boxes with their company colors and logo. But then again, FedEx did just leave it at my doorstep, so it was probably best that the box didn't look important."
They will be doing business with us again.
- Review filled out by:
Keith Burrus of The Colony, Texas
User's rating of company: 5
How the transaction went: Outstanding. It was ideal for me because they are located about 15 minutes from my house and have great hours where I was able to go after work. They diagnosed my Wii's problem quickly, gave me an accurate quote and had it fixed by the next evening for about $15 less and two weeks earlier than it would have been fixed if I'd sent it in to Nintendo.
What they liked most about Wired Extreme: Location and service. They were professional and friendly and got it fixed quickly.
What they would change about Wired Extreme: Would prefer a one year warranty with repair, but they do give 90 days and there is an option to buy a longer warranty with them.
They will be doing business with us again.
- Review filled out by:
Karen Carey of Flower Mound, Texas
User's rating of company: 5
How the transaction went: Everything went very well. We walked in with 2 systems right before Thanksgiving, received 1 back right away and the other shorty after. Great service and thrilled I didn't have to ship it away somewhere.
What they liked most about Wired Extreme: Liked doing business with a local company. Fast service, reasonable prices and knowledgeable people.
What they would change about Wired Extreme: Please, put a bigger sign on your store. I have given your name out to a lot of people but giving them directions to a store with no signage is difficult.
They will be doing business with us again.
- Review filled out by:
Jonelle Willams of Balch Springs, Texas
User's rating of company: 5
How the transaction went: The transaction went very smoothly.
What they liked most about Wired Extreme: I liked the fact of always being in the loop.
What they would change about Wired Extreme: I can't think of anything I would change.
They will be doing business with us again.
- Review filled out by:
Alexander Petersen of Gloucester Point, VA
User's rating of company: 4
How the transaction went: The transaction was smooth, no complaints with the service itself. My only complaint is the wait time for my unit to be worked on. I can understand a back log of requests, and having to wait my turn for repair; however knowing how long that repair line was, and when I could expect to have my ps3 tested, repaired, and shipped out again would have been better.
What they liked most about Wired Extreme: I like the website layout, and how simple and secure it was to send out a request for repair, speak with a store representative about the costs and options. I felt reasonably sure that everything was handled professionally, and well ordered.
What they would change about Wired Extreme: Only add a feature that would inform me of how long my request would take to complete, once the broken console was received and processed.
They will be doing business with us again.
- Review filled out by:
Scott Wilton of Saint Louis, MO
User's rating of company: 5
How the transaction went: Everything was super smooth. I had a broken Wii which wouldn't recognize any games. Wired Extreme had to replace the laser and only charged me $15 more on top of their original estimate.
What they liked most about Wired Extreme: It was easy to communicate with Wired Extreme - they were very responsive and had great customer service.
What they would change about Wired Extreme: Nothing.
They will be doing business with us again.
- Review filled out by:
Jeff Hughes of Carrollton, Texas
User's rating of company: 5
How the transaction went: The employees were very friendly and knowledgeable. They fixed my Wii and XBox 360 quickly and at a low cost.
What they liked most about Wired Extreme: They are local to me, have fast service, and inexpensive. Cost around the price of 2 games to turn my 2 useless boxes back into gaming machines!
What they would change about Wired Extreme: I wouldn't change a thing. They were axactly what I was looking for.
They will be doing business with us again.
- Review filled out by:
Martin Deloach of Sherman, Texas
User's rating of company: 5
How the transaction went: Went very smooth. Was able to repair my PS3. But the website is slow on updating the phases of the repair. It was still saying "testing" 3 hours after i took it home. It was being tested alright just in my living room. lol
What they liked most about Wired Extreme: Outstanding Customer Service.
Smart guys to do business with.
What they would change about Wired Extreme: Website. Runs to slow on updating the process of the repair. Some links don't work. I'd let paypal.com go they freeze to many business accounts for no reason. and they are well know to violate privacy rights selling information to 3rd parties. www.paypalsucks.com And paypalsucks.org
They will be doing business with us again.
- Review filled out by:
Eugene Bakman of Frisco, Texas
User's rating of company: 5
How the transaction went: Very smooth transaction.
What they liked most about Wired Extreme: Customer service.
What they would change about Wired Extreme: Location. ))) It's a bit hard to find.
They will be doing business with us again.
- Review filled out by:
Fritz Vonnahme of Flower Mound, Texas
User's rating of company: 5
How the transaction went: Extremely well. Timely and friendly service.
What they liked most about Wired Extreme: The service was very convenient and reliable.
What they would change about Wired Extreme: Make the location easier to find. Put up a sign out front.
They will be doing business with us again.
- Review filled out by:
Craig Lancaster of Plano, TX
User's rating of company: 5
How the transaction went: Everything was perfect. From researching the issue on my son's Wii unit, I already had an idea of the issue. Second, I researched repair companies within my area and consistently found that Wired Extreme received very positive feedback, so I thought I'd give them a try...great decision!
What they liked most about Wired Extreme: The ability to bring the unit in anytime without having to make an appointment. The staff was great, they took time to immediately do a quick test on the unit in my presence, set up my account in the system, and provided the assurance they would be in contact soon as to the issue and status. The status updates were perfect, I always knew at what point in the repair process they were.
When the unit was ready for pickup, they hooked it up, showed that it was in working order and provided a quick explanation to what the problem was.
What they would change about Wired Extreme: I think other than what other reviewers have commented on as to outside signage for the store, I can't think of anything to add. The operation as it is seems to be a smooth operating machine.
They will be doing business with us again.
- Review filled out by:
Chris Santiago of Fort Worth, TX
User's rating of company: 4
How the transaction went: ehh it was better the first time i had my repair complete Dillon was more personable and professional -
What they liked most about Wired Extreme: I liked the great repair job they did on my unit-
What they would change about Wired Extreme: The price has gone up since my first experience-
They will be doing business with us again.
- Review filled out by:
Gary McCoy of Carrolton, TX
User's rating of company: 5
How the transaction went: Transaction was smooth and easy. Just as advertised
What they liked most about Wired Extreme: I love the updates and the access to see where in the repair process WE is.
What they would change about Wired Extreme: The sign on the company is not great. Very difficult to find for drop off. Other than that small issue everything else was great.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: Inexpensive, good communications with company, easy shipping, reasonable turnaround time, repair succeeded
What they liked most about Wired Extreme: Good communications: timely emails and phone calls, shipping label
What they would change about Wired Extreme: Quicker turnaround would be great but it was very good as is
They will be doing business with us again.
- Review filled out by:
Chris Born of Corinth, Texas
User's rating of company: 4
How the transaction went: The transaction was smooth, and very polite.
What they liked most about Wired Extreme: Quality of work despite the fact that this was the second repair for the same issue in less than a month.
What they would change about Wired Extreme: Updates on the time table of each stage of teh repair process. even it was a simple note put on the account when a customer checks the status.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 4
How the transaction went: Pretty well.
What they liked most about Wired Extreme: The problem was fixed and the price was exactly what was quoted.
What they would change about Wired Extreme: Be more honest with the time to complete the repair. I was quoted 4-5 days and it was actually 7 days. I would have been totally happy if I was told 10 days and it had only taken 7.
They will be doing business with us again.
- Review filled out by:
Leo Franco of Lewisville, Texas
User's rating of company: 3
How the transaction went: Still in the process, not so smooth. I've sent my 3rd Xbox this time, last 2 times was great. Now it's different , seems they have to gain control of the work flow. Why do I say this?? For one, there's consoles, computers, iphones, psp's etc all over the place. Theyre taken apart and I wouldnt want my stuff out where a child or jerk could easily get to motherboards etc. Another issue, good luck getting someone on the phone. I'm about 1 for 10 when trying to get someone on the phone. But worst thing, I dropped off my console mid January , walked in mid March, and said" Oh, what great timing , seems your console is going to be next to go on the bench" . Took 2 moths to get on the bench I asked?! She started telling me the process of a D-ball and how time consuming it is. Well maybe, but I guess she didnt know I was told it was going on the bench over 2 weeks ago. My Xbox is modded, I own 3 , only that one is modded. I asked if they could please not udate it and keep it that way as it's the only reason I'm having it repaired. They told me long ago "Depends if the D-Boll is going to fix the problem or not" . I will be upset if I get it back without the mod, if it's not their fault ...then someone let me know what's going on,,please! Everyone is nice, but when you know my consoles been there for 2 months, with nothing being done and I walk in...dont send the girl out to give me the Dboll story, come tell me your busy, or someone's been out sick or whatever, just come tell me. So 3 out of 5 this time. They have every oppurtunity to turn this around though, lets see if in fact my console was put on the bench after a couple months. Let me know guys.
What they liked most about Wired Extreme: When they were able to handle the number of consoles or jobs on hand. That was great. Employees are nice. Prices are reasonable.
What they would change about Wired Extreme: Someone needs to pick up that phone. Turn around time could be very much improved. If you have that many consoles....great , tha's because youve had alot of refferals. You may not have as many for these long turnarounds. Maybe more techs, longer hours. Maybe keep exposed electronics out of reach from walk in customers. I wouldnt want my stuff open and exposed to children's sticky fingers, bugs, dust etc.
They will be doing business with us again.
- Review filled out by:
Jose Vidal of Dallas, TX
User's rating of company: 4
How the transaction went: Overall it was a good. The ppl are friendly, polite, and professional. They asked questions & always acted as if they wanted my business. The registering of the service needed for my PS3 went by quickly.
What they liked most about Wired Extreme: The employees had great attitudes, had great confidence in quickly diagnosing what was wrong with my PS3, and the prices are very reasonable.
What they would change about Wired Extreme: The location is a bit difficult to find. There are no clear, visible signs warning you of were you need to find them. Also the only other problem was the amount of time given as to when job would be done. Promised to be done in 5 days but took 12 days.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: Awesome!
What they liked most about Wired Extreme: The staff & the timely manner in which repairs are done.
What they would change about Wired Extreme: Nothing, you guys are doing an awesome job! I will surely send anybody looking for repairs your way!
They will be doing business with us again.
- Review filled out by:
Ryan Aranguren of Mesquite, TX
User's rating of company: 5
How the transaction went: Simple, easy, and quick
What they liked most about Wired Extreme: They fixed my ps3 in a timely manner. Also when I went to pick it up they tested it then and there right in front of me to make sure everything was working properly
What they would change about Wired Extreme: Nothing
They will be doing business with us again.
- Review filled out by:
John Pruitt of The Colony, Texas
User's rating of company: 5
How the transaction went: Very smooth. I would not hesitate to recommend Wire Extreme to anyone.
What they liked most about Wired Extreme: I can check the status of my repair online.
What they would change about Wired Extreme: Automatic emails on status of console.
They will be doing business with us again.
- Review filled out by:
Stuart Dunn of Lewisville, TX
User's rating of company: 5
How the transaction went: Absolutely the best service. My kids PS3 stopped reading discs. They diagnosed and completed repair in 1 hour and for a fair price, even cheaper than I could buy the part from ebay.
What they liked most about Wired Extreme: Friedly, FAST, AFFORDABLE
What they would change about Wired Extreme: Nothing, they do a great job and keep me informed of new work they can do. I love this company.
They will be doing business with us again.
- Review filled out by:
Taylor Young of Coppell, Texas
User's rating of company: 5
How the transaction went: Very well. Worked fast at a fair price.
What they liked most about Wired Extreme: Customer service. Company wasn't busy when I was in, and got the job done in 20 minutes.
What they would change about Wired Extreme: The location. Somewhat difficult to find on a map.
They will be doing business with us again.
- Review filled out by:
Pete Blancas of Lewisville, Texas
User's rating of company: 5
How the transaction went: Great and Very pleased ^^
What they liked most about Wired Extreme: honesty! really...the prices to fix the consoles are amazing and the warranty program is good as well. Also the techs know what there doing and will tell you what needs to be done and how to avoid it happening again
What they would change about Wired Extreme: the pace..speed of repair...i know it hard to please everyone when they expect there console to be fix in a hurry cause like most they want to get back into the gaming world but just speed it up alil bit but another than that..no problem at all
They will be doing business with us again.
- Review filled out by:
Chuck Kuykendall of McKinney, Texas
User's rating of company: 4
How the transaction went: The transaction was very simple. I was in line for a few minutes while the people in front of me were processed.
What they liked most about Wired Extreme: I love the fact that they exist! I also love the fact that people from all over the country send in their consoles to be repaired here, that means that they are doing something right!
What they would change about Wired Extreme: Here is the obligatory complaint about the store sign...You need a bigger sign!
They will be doing business with us again.
- Review filled out by:
Chad Lester of Lakeway, TX
User's rating of company: 5
How the transaction went: Easy and fast. Better than I expected and way way better than MS
What they liked most about Wired Extreme: Easy of transaction.
What they would change about Wired Extreme: nothing.
They will be doing business with us again.
- Review filled out by:
Marc Womack of Frisco, Texas
User's rating of company: 5
How the transaction went: I found Wired Extreme on the internet and I will be honest, I was a little skeptical, but I decided that I had little to lose. I took in my Xbox 360 and they took care to explain to me what they were going to do with it, how long it would take, the cost, and the warranty that came with the repair. I was completely satisfied with their service and communication around the repair status. I will definitely used WIred Extreme if I have any console repairs.
What they liked most about Wired Extreme: Online updates on repair status. Courteous staff.
What they would change about Wired Extreme: Great job
They will be doing business with us again.
- Review filled out by:
Casey Jumper of Lewisville, Texas
User's rating of company: 5
How the transaction went: Very smoothly. The staff was very professional and knew what was wrong based on the symptoms I described.
What they liked most about Wired Extreme: Very friendly and knowledgeable staff.
What they would change about Wired Extreme: Not a thing
They will be doing business with us again.
- Review filled out by:
Gene Brignola of West Chester, PA
User's rating of company: 5
How the transaction went: From the fost moment I contacted Wired Extreme everything went smoothly.
The return e-mail was timely and the repair request and folllow up was perfect.
I was especially glad that my unit was returned and not some elses re-furbirshed.
I was glad that I took the time to find Wired Extreme because they proved to have the answer and the repair was less with a good warantee.
The unit was returned as promissed and i was able to track it all the way.
What they liked most about Wired Extreme: Communication, wheather by e-mail or on the phone or through Chat was right on.
What they would change about Wired Extreme: Nothing
They will be doing business with us again.
- Review filled out by:
Ian Chapman of Plano, Texas
User's rating of company: 5
How the transaction went: Very well.
What they liked most about Wired Extreme: Local and quick.
What they would change about Wired Extreme: Set a realistic time to do the repair. I was told 3 -5 days and it was longer. I would have been happier if I was just told it would be 7-10 days.
They will be doing business with us again.
- Review filled out by:
Harry Chapel of Aurora, CO
User's rating of company: 5
How the transaction went: very smooth, and the customer service rep was very helpful and patient with all of my questions and concerns.
What they liked most about Wired Extreme: They are very local to there customers, have fast service, and inexpensive cost.
What they would change about Wired Extreme: Not a thing they were axactly what I was looking for.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: The transaction went very well. I was told when I dropped off my son's ps3 that it would take 3 or 4 days to change out the hard drive. He ran out of memory , because we have one of the first ps3 that came out and it only had 20 g's on it. Some of the games that he likes to play take up a lot of memory, so we needed to add a new hard drive. I didn't really want to mess with it myself for fearing I would mess something up. Mr. Dillion himself quoted me $25.00 and I thought that sounded like a steal. So I dropped it off and it was done the very next day.
That $25.00 was well spent. It saved me days of headache and frustration from having to backup, download updates, install and reboot. Thank you Wired Extreme. This is the 2nd time I've used them. They also repaired my Xbox when my son kept getting "disc read error" on all his games. Come to find out he had been turning it off incorrectly and not powering down first. I have to admit it is quite a drive for me, but well worth it. Thinking of taking my computer to them next.
What they liked most about Wired Extreme: Mr. Dillon was very nice and did the work effeciently and expediently. Would highly recommend him to anyone. And sometimes, Mr. Dillon even answers the phone himself. I would suggest talking with Mr. Dillon personally if at all possible.
What they would change about Wired Extreme: Location, location, location. Good reviews equal more business equal more money could = better location or maybe at least more advertising and bigger signs. And maybe more knowlegeable front desk help. One of the websites said if I mention "Yelp" , and I did, that I would get $5.00 off and when I gave her my credit card she processed the ticket. Then as I began to sign my charge slip, there was no credit . When I asked her about it she said she didn't know how to do that on her computer. But would most definitely still do business with them over and over again.
They will be doing business with us again.
- Review filled out by:
Michael Zenarosa of Irving, TX
User's rating of company: 5
How the transaction went: I've had my ps3 under warranty for about a year, and by now it wouldn't read any Blu-ray discs. I brought it in for an inspection of the problem, and they said that it would be the laser. Very friendly staff, as they let me know right away when I can expect my PS3 back. When they didn't have it ready, they contacted me right away. Once I walked back in for pick up, they let me know that it was still covered, and I didn't have to worry about compensation.
What they liked most about Wired Extreme: very knowledgeable staff
What they would change about Wired Extreme: Nothing.
They will be doing business with us again.
- Review filled out by:
Kyle Mercadante of Allen, TX
User's rating of company: 5
How the transaction went: Quick and easy.
What they liked most about Wired Extreme: Cheaper than any other place i know, and alot faster. The first time my xbox got red ring of death it took Microsoft three months to repair it, Wired Extreme had it up and running in two weeks.
What they would change about Wired Extreme: The sign is kinda small, its hard to see sometimes.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 3
How the transaction went: The transaction was smooth, however when I first dropped off my xbox it took a long time to get fixed. When i complained I was offered a 1 year warranty over the online chat. When i brought my xbox in for warranty work the girl working said i only had the 90 day warranty. I feel you do good work, and will use you in the future, but it is a little frustrating to be promised something then be told you were never promised it.
What they liked most about Wired Extreme: Your warranty work is very fast
What they would change about Wired Extreme: better communication between employees
They will be doing business with us again.
- Review filled out by:
Patrick Scott of Colony, Texas
User's rating of company: 5
How the transaction went: great so far
What they liked most about Wired Extreme: informative
What they would change about Wired Extreme: faster service
They will be doing business with us again.
- Review filled out by:
Cedric Parham of Garland, TX
User's rating of company: 5
How the transaction went: The transaction was great. This was the second time I had to use wired extreme, so obviously they took good care of me the first time. Getting in was quick and easy.
What they liked most about Wired Extreme: They're good at what they do...being that i have 2 consoles, the wait didn't bother me. For the people with just 1, it could be a different story.
What they would change about Wired Extreme: The first time i took a system up there i had it back within a couple of day, this time around, it was a tad longer. BUT I WAS INFORMED THAT IT WOULD TAKE UP TO 2 WEEKS AND THEY DID NOT GO PASS THAT TIME FRAME.
They will be doing business with us again.
- Review filled out by:
Rudy Reynoso of Sherman, TX
User's rating of company: 5
How the transaction went: Very well, it was simple and efficient.
What they liked most about Wired Extreme: The quality of service.
What they would change about Wired Extreme: The repair time, although the quality of the repair is top notch.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 4
How the transaction went: It was very good, cost me a lot less then sending to sony and i got a good warranty and it took less time.
What they liked most about Wired Extreme: I liked how it was easy to use and that they didnt add a whole lot of extra charges to the original cost.
What they would change about Wired Extreme: If i could change anything it would be that i got my console back on the day they said instead of a week later. I understand things happen during the week to cause scheduling conflicts.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 4
How the transaction went: It was very good, cost me a lot less then sending to sony and i got a good warranty and it took less time.
What they liked most about Wired Extreme: I liked how it was easy to use and that they didnt add a whole lot of extra charges to the original cost.
What they would change about Wired Extreme: If i could change anything it would be that i got my console back on the day they said instead of a week later. I understand things happen during the week to cause scheduling conflicts.
They will be doing business with us again.
- Review filled out by:
Jordan Scott of Frisco, TX
User's rating of company: 5
How the transaction went: Very smooth.
What they liked most about Wired Extreme: The professionalism that the employees maintained throughout the different steps of getting my xbox working again.
What they would change about Wired Extreme: How long it takes for them to do the repairs. My xbox took 9 1/2 days to get fixed. Thats a long time without an xbox.
They will be doing business with us again.
- Review filled out by:
Vipul Patel of Euless, TX
User's rating of company: 4
How the transaction went: very good, smooth.
What they liked most about Wired Extreme: talking to dillon. his service.
What they would change about Wired Extreme: would be better if they pick up phone quickly when we call.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: It went extremely well with no problems whatsoever. All the problems were fixed at a relatively fast time.
What they liked most about Wired Extreme: The people knew what they were doing and were kind in general. The speed at which they diagnosed the problem was also expedient. The cost is reasonable also.
What they would change about Wired Extreme: Just the location since it was a bit of a drive to get there.
They will be doing business with us again.
- Review filled out by:
Omar Chavez of Dallas, TX
User's rating of company: 5
How the transaction went: Great work, Great prices, No extra hidden fees
What they liked most about Wired Extreme: Good Customer Service
What they would change about Wired Extreme: Nothing really, you guys are doing a great job!
They will be doing business with us again.
- Review filled out by:
Mat Rappaport of Evanston, Illinois
User's rating of company: 5
How the transaction went: smoothly, with good communication throughout.
What they liked most about Wired Extreme: overall good communication and the fact that my system works and is as quiet as when I first purchased it.
What they would change about Wired Extreme: return shipping could have been faster, but this was due to usps and not Wired Extreme.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: Everything was great. The staff were all friendly, and it's a much better deal than going through sony to get your system fixed.
What they liked most about Wired Extreme: The friendly service and the price.
What they would change about Wired Extreme: The only thing I would change is how long the repairs take.
They will be doing business with us again.
- Review filled out by:
Eddie Wilson of Denton, TX
User's rating of company: 4
How the transaction went: This was our first time using them and it went every well.
What they liked most about Wired Extreme: The people are very friendly and seem to know what they are talking about.
What they would change about Wired Extreme: Phone responds. Our repair was done during one of their busiest times, so I know they were busy, but I feel they could use someone just to answer the phones. Even if it is just to make us feel better about our repair.
They will be doing business with us again.
- Review filled out by:
Dustin Vasichko of Frisco, TX
User's rating of company: 5
How the transaction went: Transaction went smoothly, very well explained. Very professional and well spoken. My PS3 was given to them in a broken state, Sony wanted to charge about double to fix. In the end my PS3 works no issues at all for half the price of Sony's charge. I will be doing business again if my Xbox or Wii breaks in the future.
What they liked most about Wired Extreme: The thing I liked most was that they were a 10 minute drive away from me. I didnt have to ship the unit and didnt have to drive far to pick it up.
What they would change about Wired Extreme: I think communication to the customer is lacking somewhat. From what I observed in the store they are extremely busy. Emails and phone calls could be answered in a little faster, but other than that nothing else I can think of.
They will be doing business with us again.
- Review filled out by:
Laneisha Jordan of Dallas, TX
User's rating of company: 5
How the transaction went: the transaction went very well. Quick & easy.
What they liked most about Wired Extreme: They were able to fix the problem with my PS3 as well as find a case for my PS3 which was cracked.
What they would change about Wired Extreme:
They will be doing business with us again.
- Review filled out by:
Jeff Gillett of Covington, OK
User's rating of company: 2
How the transaction went: It took 5 weeks to get my PS3 fixed. Wiredextreme left me a voicemail when it was received, and I was told that it should be shipped out within 1 1/2 weeks. I tried to call, send numerous emails, tried the online chat, etc, but still had NO luck getting someone to respond back to me. A person shouldn't have to try that hard to get a reply from a company. 4 weeks after your company received my PS3, I finally got an email from you saying it would be shipped that day, but 4 days later I received the shipping details showing that it had finally shipped. I've referred so many friends/acquaintances to your company and sure hope they don't get frustrated like I have because I don't want them thinking I've lied to them. A year ago your service was the best. That's part of the reason why I purchased the 4 year extended warranty. I don't know if your company is short on worker help, but I just wanted to make you aware of some things and hope your communication with people can be improved.
What they liked most about Wired Extreme: fixed my ps3 for the 3rd time
What they would change about Wired Extreme: Slow process of getting it fixed & not enough customer service to actually reply to voicemails, emails, online chat, etc. Yes I will continue to do business with your company because I've already purchased an extended warranty
They will be doing business with us again.
- Review filled out by:
Eddie Wilson of Denton, TX
User's rating of company: 5
How the transaction went: The transaction went very easy and quick, just like the last time I did business with Wired Extreme.
What they liked most about Wired Extreme: The group at Wired Extreme are nice well informed people. They answer your questions without making you feel stupid about asking the question. I love the professional but laid back nature of their company.
What they would change about Wired Extreme: What would I change, like most people I would change the repair time. But that is part of the business. I also wish they were selling laptops now, but I was told in do time.
They will be doing business with us again.
- Review filled out by:
Joyce Renteria of Denton, TX
User's rating of company: 5
How the transaction went: Great.
What they liked most about Wired Extreme: Took care of my equipment, very honest, able to let me know the cost of the repair right up front .
What they would change about Wired Extreme: WISH YOU WERE CLOSER.
They will be doing business with us again.
- Review filled out by:
Joyce Renteria of Denton, TX
User's rating of company: 5
How the transaction went: Great.
What they liked most about Wired Extreme: Question is what do we not like about them? Trust them and feel confident they will take care of our equipment.
What they would change about Wired Extreme: wish they were closer to Denton.
They will be doing business with us again.
- Review filled out by:
robert gibbs of oklahoma city, oklahoma
User's rating of company: 5
How the transaction went: very sweet
What they liked most about Wired Extreme: warrantee
What they would change about Wired Extreme: speed of repairs
They will be doing business with us again.
- Review filled out by:
Troy Jackson of Lewisville, TX
User's rating of company: 5
How the transaction went: In and out the door within 5 min. Very smooth from start to finish.
What they liked most about Wired Extreme: very knowledgable and most of all very affordable. i would have just thrown my game console away and boought a new one, but the price was right.
What they would change about Wired Extreme: the location was confusing the city needs to upgrade their street signs with east and west as there are two locations blocks from eachother 400 e. block and 400 w. block
They will be doing business with us again.
- Review filled out by:
Todd McVeigh of Frisco, Texas
User's rating of company: 4
How the transaction went: I have an older backwards compatible PS3 model that is prone to overheating issues no matter what precautions are taken. I purchased a two year extended warranty from Wired Extreme that has been a lifesaver.
Wired Extreme has worked on the unit a few times while under warranty and are always responsive and do an exceptional job. I definitely recommend taking advantage of their extended warranty service if you have an older generation system.
What they liked most about Wired Extreme:
What they would change about Wired Extreme: I would recommend fixing the building sign. It is easy to miss your location for local first time customers.
I would also offer an premium warranty package that offers "Rush Service" included. Having a system under extended warranty and having to wait 2+ weeks to get your system back is a disappointment.
They will be doing business with us again.
- Review filled out by:
James Holbert of Lewisville, TX
User's rating of company: 5
How the transaction went: Transaction could not have been better! I will use this company again and refer them. I like how up front they are and do not confuse or try to mislead you in anyway. My PS3 is back up and running as good as new because of these guys.
What they liked most about Wired Extreme: Fast and friendly service! Answered every question I asked. Great peace of mind doing business with them.
What they would change about Wired Extreme: Well not much to chang other then maybe a bigger sign. But with doing that cost money, maybe someone that builds signs could do some trading for services.
They will be doing business with us again.
- Entry: Anonymous
User's rating of company: 5
How the transaction went: great
What they liked most about Wired Extreme: they truely honored the warranty
What they would change about Wired Extreme: faster repair times
They will be doing business with us again.
- Review filled out by:
Tricia Schell of Aubrey, Tx
User's rating of company: 5
How the transaction went: Transaction went smoothly. They explained what they thought might be the problem, how long it would take, and options if I chose not to have it fixed or they were unable to fix it. They were timely in their repair of my PS3. The price was extremely reasonable! I need to bring a 360 in with the lovely "red ring of death".
What they liked most about Wired Extreme: Price of repair, great staff.
What they would change about Wired Extreme: Better parking!
They will be doing business with us again.
- Review filled out by:
Anthony Skinner of Carrollton, TX
User's rating of company: 5
How the transaction went: They were very friendly and helpful. All transactions are described to you and quick.
What they liked most about Wired Extreme: Quick work for a fair price...great customer service.
What they would change about Wired Extreme:
They will be doing business with us again.
